• Our recruitment journey
  • How to prepare
  • Support and adjustments
  • FAQs
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Support and adjustments

Illustration showing the support and adjustments available during our recruitment process

At The Co‑operative Bank, we believe that equity is the key to inclusion. That's why we're committed to making our recruitment process as accessible as possible, so that everyone has the opportunity to show us what they can do.

We're always happy to make adjustments to our process to meet your needs. This could include:

  • Providing interview questions in advance
  • Offering extra time for assessments
  • Arranging for a sign language interpreter
  • Providing documents in alternative formats
  • Adjusting the interview environment
  • Allowing breaks during assessments

If you need any adjustments, please let us know when you apply or contact our Talent Acquisition team at [email protected]. We'll do our best to accommodate your needs.

Disability Confident Committed

We're proud to be a Disability Confident Committed employer. This means we're committed to:

  • Ensuring our recruitment process is inclusive and accessible
  • Communicating and promoting vacancies
  • Offering an interview to disabled people who meet the minimum criteria for the job
  • Anticipating and providing reasonable adjustments as required
  • Supporting any existing employee who acquires a disability or long-term health condition

What our colleagues say

"The support I received during the recruitment process was fantastic. The team made sure I had everything I needed to perform at my best."

- Colleague, The Co‑operative Bank

"I was nervous about disclosing my disability, but the Talent Acquisition team were so understanding and made the whole process stress-free."

- Colleague, The Co‑operative Bank

"The adjustments made for my interview really helped me to show what I could do. I felt valued from the very start."

- Colleague, The Co‑operative Bank