Who we are

The Co‑operative Bank has been doing things differently for over 150 years. Not because we've been told to, but because it's the right thing to do. Since we were formed in 1872, we have worked hard to provide an ethical alternative to our larger competitors. Our unique customer-led Ethical Policy has been held for over 30 years and is one of the main reasons our customers choose to bank with us. In 2025 The Co‑operative Bank returned to mutual ownership following the purchase of the Bank by Coventry Building Society.

Do you know how your bank invests your money? | The Co‑operative Bank

Values and behaviours

Our values and behaviours are at the heart of everything we do

They guide the way we work, ensuring we move forward together and deliver what matters in the right way. By giving us a shared approach and clear standard to follow, they help us bring out our best - for our customers, our communities, our stakeholders, and for each other.

We also look for these same values in the people who join our organisation, so we can continue to grow with purpose and integrity.

We care

We are ethical, honest and brave, standing up for what's right, and staying human.

We're ambitious

We are empowered and we move with pace, always with customers and members in mind.

We take ownership

We are accountable, we focus on what matters, and we don't walk past problems.