Head of People Business Partnering

Location Manchester
Discipline: Internal
Job type: Permanent
Contact name: Charlotte Housley

Contact email: careers@co-operativebank.co.uk
Job ref: 026662
Published: about 2 months ago

Head of People Business Partnering
Remote/Manchester office base

Band B

35hrs per week 

The Co-operative Bank has been rooted in distinctive co-operative values and ethics, underpinning how we run our business and providing customers with a real ethical banking alternative. With a desire to challenge the status quo, and with community in our DNA, we remain committed to our co-operative heritage and values in all that we do. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, resulting in the bank being rated as the UK’s best Environmental, Social and Governance (ESG) rated high street bank by leading ESG ratings agency Sustainalytics. 

The role:
As the Head of People Business Partnering, you’ll lead and manage the Business Partnering team and Partner with the a business directorate to deliver consistently high quality, commercially focused HR and ER support aligned with the Bank’s business objectives and people strategy.  

Key Accountabilities:

*       Lead and manage the Business Partnering teams to develop and deliver effective business plans aligned to the Bank’s business objectives. Identifying where input or support is needed from Centres of Excellence and contracting for/facilitating this support to enable effective delivery of business plans.

*       Contribute to the development, implementation and monitoring of the People & Sustainability strategy, ensuring alignment to the Bank strategy.

*       Responsible for organisational level negotiations with Trade Unions on behalf of the business, especially during periods of major organisational change and maintaining strong positive relationships

*       Act as an escalation point for complex matters including legal cases, queries and disputes. Leads on complex employee relationships and oversees all tribunal cases

*       Regularly assess key people metrics including diversity & inclusion metrics to identify potential issues and make recommendations using Centres of Excellence where appropriate to implement solutions to mitigate.

*       Coach and influence the Exec & their leadership teams to identify and respond to people issues and opportunities in order to maximise the effectiveness of their people and to facilitate delivery of operational business plans


Knowledge, Skills and Experience Required:

*       Personal and professional credibility required to coach and influence senior managers, predominantly Executive, Directors and Head of roles

*       Has a proven ability to build trusting relationships with key stakeholders quickly and to influence at all levels – may be required to operate at ‘higher’ or ‘lower’ levels than typical audience.

*       Commercially-focussed approach, based on thorough understanding of the business and the external market place.

*        Strong knowledge of all HR disciplines – either CIPD qualified or equivalent experience in one or more specialist area and able to communicate this in a business focussed way.

*       Able to demonstrate previous success in a business partnering capacity – can demonstrate added value and contribution to improved business performance.

*       Able to maintain momentum and resilience during change and uncertainty.

*       Demonstrable track record of developing and coaching a team to realise their potential.

*        Flexibility and mobility will be required to provide support to the business as demand dictates

*       Maintain knowledge of and adherence to all relevant regulatory guidelines


What You Can Expect From Us:


*       Flexible and remote working

*       27 days holiday, plus opportunity to buy 5 extra days

  • Competitive pension / income protection / life assurance

*       Positive, friendly work culture that promotes work life balance

*       Commitment from employers on continued learning & development

*       Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.

  • 2 paid days for volunteering per year
  • ‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.  
  • Family friendly policies and supportive working environment
  • Recognition scheme and a culture in which we celebrate success 
  • Colleague network groups committed to inclusion and diversity within our Bank.


We can only consider candidates with the right to work in the UK at this time.


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.


If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk  


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.