Home Based/Manchester
Permanent
35 hours
Grade: CR3
Job purpose:
To ensure the operational effectiveness of Business Continuity and Business Resilience plans across all RBB areas, enabling us to deliver to our customers.
Key responsibilities:
- To manage, review and test business continuity plans, ensuring they are robust and effective
- To manage, review and control business impact assessments
- To lead engagement with First Line Risk to ensure the necessary controls are put in place
- Provide support and challenge to the Channels ensuring best practice is followed
- Support the co-ordination of incident management activity and maintain necessary governance and record keeping
- Lead engagement with Communications Team, PR ,Service Delivery and Channel representatives in relation to incidents
- Assess impact of incidents and change, make recommendations and provide approval/decisions around actions required
- Production of post incident event reports and governance of mitigation activity
Key skills and experience required:
- Understanding of resilience and disaster recovery
- Understanding of the wider Bank resilience and continuity plans
- Understanding of the Bank’s technology and how it is used across the business
- Knowledge of the business including Retail, processes and applications
- Ability to adjust communications to technical and non-technical audiences
- Ability to work collaboratively with a wide spectrum of teams and colleagues at all levels
- Ability to use knowledge gained through prior experience, education, and training to resolve issues and remove barriers
- Strong written and verbal communication skills
- Collaboration and decision making skills
We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.
Please note we may withdraw this vacancy once sufficient applications have been reached.