Application Support Analyst (Swift or Kondor)

Location London
Discipline: Retail Banking
Job type: Permanent
Job ref: 008962
Published: 4 months ago

Application Support Analyst (SWIFT or KONDOR)

Monday – Friday 

Remote or Hybrid Working at our London City Office  



Why apply to our Treasury Application Support Team? 


*       A fantastic opportunity has become available as an Application Support Analyst to work with our Treasury Payment Systems. You will provide application support for all Treasury front and back office systems to meet business operational requirements and to deliver project and build activity.

*       You will have the opportunity to be part of new project initiatives, playing a key role in the implementation of opportunities for service improvements.

*       You will learn from and support Senior Analysts in the team, whilst providing input into the feasibility of new initiatives and system changes, highlighting associated benefits and key risks. You will have the opportunity to liaise with suppliers and business partners to ensure effective and rapid resolution of technical issues.


As one of the smaller banks, this is an excellent opportunity for direct exposure to our key stakeholders, focused career development and a chance to be part of our growth journey in 2022.


We are open to those experienced with SWIFT, KONDOR and other payment systems.


Why work for us? 


*       Be a key part of our journey to become the UK’s best digital bank

*       Direct exposure to our key senior stakeholders

*       Colleague bonus scheme

*       Up to 10% employer contributory pension

*       Flexibility, including work from home

*       Contemporary offices based in the heart of Manchester

*       27 days holiday, excluding Bank holidays, increasing to 30 days

*       Colleague benefits including discount scheme, life assurance, paid volunteering days, recognition scheme

*       Family friendly policies and supportive working environment

*       Colleague network groups committed to inclusion and diversity


What would we like you to have? 


*       Specific knowledge of Swift Alliance and/or Kondor 2nd/3rd line support

*       Software Development Lifecycle experience

*       Build testing against operational requirements

*       Familiarity with ITIL concepts of incident, problem and change management

*       Experience of dealing with business customers in an IT service delivery environment

*       Technical and functional knowledge of some of the following systems:


*       SWIFT Alliance & Gateway

*       Swift Webaccess services eg. RTGS/Enquiry Link

*       Safewatch

*       Paymentsafe

*       Easyway

*       Crest

*       Kondor+

*       Refinitiv real time feeds

*       Bloomberg

*       Unix knowledge

*       Database development skills, particularly SQL or Sybase

*       Incident management experience

*       Problem solving skills

*       Familiarity with call logging systems


We are only able to consider candidates with the right to work in the UK.


We look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. If you have a disability as defined by the 2010 equality act please let us know on your application. If you require this document in a different format please contact our careers team.


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.


Please note we may withdraw this vacancy once sufficient applications have been reached.