Senior Product Owner - Journeys
Band B
12 Month Secondment
Manchester/Hybrid – 1 day a week in the office
Closing Date 05/08/2025
We promote a hybrid working environment, which means you will work at our office in Manchester roughly once a week and then remotely from home. To enable you to work from home, you will need have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life.
The role:
In this role you will be expected to provide vision and direction of product delivery, creating innovative solutions that meet the needs of the customer and wider Business stakeholders whilst delivering the Bank Digital strategy.
Key Accountabilities:
* Translates user needs from various sources (i.e marketing & data analysis, stakeholder requirements and strategic priorities) into a vision for the product scrum team
* Creates, evolves and delivers new, innovative and engaging propositions that drive customer engagement, self-service behaviour and customer advocacy
* Provides input to the strategic digital roadmap central to the organisations strategy; resulting in a competitive digital proposition and delivering business benefits
* Acts as the interface between the scrum team(s) and the business by representing the teams at relevant forums and meetings
* Maintains awareness of emerging digital trends, innovations, new technologies and potential vendors to identify opportunities for the Bank and sharing these advancements with the wider digital team
* Leads the development and maintenance of relationships between Digital and external suppliers to ensure objectives are achieved and contracts fully delivered
Knowledge, Skills and Experience Required:
* In-depth knowledge of Agile processes and principles and the ability to positively promote the benefits of working this way to stakeholders, cross-functional teams and the wider digital team
* Outstanding communication, presentation and leadership skills;
* Proven evidence of identifying, creating and delivering successful engaging digital propositions that drive customer advocacy and self-service customer behaviours
* Strong commercial understanding and business acumen
* Creative thinker with a vision – ability to create and shape innovative ideas into engaging customer propositions
* Ability to drive continuous improvement
* Significant experience in leading digital change in a regulated environment
* Understanding of Risk management within financial services
We can only consider candidates with the right to work in the UK at this time.
Our Bank is passionate and committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential.
At the beginning of the year, The Co-operative Bank officially became part of the Coventry Building Society Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
*Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 11.2 as of 14 January 2025.