Senior Analyst - Compliance Assurance

Location Manchester
Discipline: Retail Banking
Job type: Permanent
Contact name: Chantal Markall

Contact email:
Job ref: 011322
Published: 24 days ago

Senior Analyst - Compliance Assurance

Homeworking/ Manchester

Band CR3**

35 hours per week, full time

 The Co-operative Bank are longstanding advocates of hybrid and flexible working. During the pandemic our colleagues are working from home fully supported by our bank. As we look to the future, we will continue to offer remote working in roles that allow with the opportunity to spend 1-2 days in the office where desired.


The Co-operative Bank are celebrating 150 years of ethical banking, we're proud to be different. And we're even prouder that it's our people with purpose, who make us different. We help colleagues connect and support each other, our customers and our communities. We reward them with more than just a competitive salary, offering an attractive range of benefits that support work life balance, wellbeing and career development.

The role:

As a Senior Analyst in Compliance Assurance you’ll help provide assurance to the Bank that compliance and financial crime risks are being managed within the Risk Management Framework. We’re looking for you to be passionate about protecting our customers, and have a genuine desire to want to ensure that our customers always receive a good outcome. Using the Bank’s data you’ll also take a proactive approach when working on assurance activity allowing you to identify areas that need improving. The successful Senior Analyst will need to have excellent stakeholder management experience and must be able to convey important findings to ensure stakeholders are able to fix and improve any issues within their area.


Key Accountabilities:


Undertake data and systems interrogation and analysis to inform and support compliance reviews, providing the bank with assurance over the risk management framework and conduct, financial crime and regulatory risk in the day-to-day operations of the bank

Perform stakeholder engagement to define the objectives and scope of assurance reviews, and aid stakeholder understanding of key risks and issues within their respective business areas

Deliver 2nd line compliance assurance plan within agreed timescales and budgets, by leading and assisting the delivery of analysis and assurance activity.

Track actions to completion and escalate to senior management all overdue actions for onward reporting to relevant stakeholders and committees


Knowledge, Skills and Experience Required:


Experience in regulatory requirements applicable to retail & SME

Knowledge of and ability to interpret regulatory rules

Highly developed analytical and interpretative skills

Excellent communication, relationship building and influencing skills, able to present effectively at meetings with senior managers and provide robust feedback to colleagues

Dynamic and positive behavioural style, with ability to be demanding when appropriate

Proven ability to produce clear and concise reports (to agreed standards) supported by the factual accuracy of the assurance activity undertaken

Excellent record keeping skills

Must be customer focused ensuring the fair treatment of customers, the delivery of appropriate customer outcomes and prevention of customer harm

Ability to respond positively to change and act as a role model to others

Technical expertise in analytical tools and techniques with strong excel skills, SAS skills, tableau would be advantageous


What You Can Expect From Us:


Flexible and remote working

27 days holiday, plus opportunity to buy 5 extra days

Competitive pension / income protection / life assurance

Positive, friendly work culture that promotes work life balance

Commitment from employers on continued learning & development

Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.

2 paid days for volunteering per year

‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.  

Family friendly policies and supportive working environment

Recognition scheme and a culture in which we celebrate success 

Colleague network groups committed to inclusion and diversity within our Bank.


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.


If you require more information or this document in a different format, please contact  


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.