Relationship Manager - Midlands

Location London
Discipline: Retail Banking
Job type: Permanent
Contact name: Zoe Taylor

Contact email:
Job ref: 012622
Published: 15 days ago

Commercial Banking - Relationship Manager (SME Banking)

Midlands / East Midlands with opportunity to WFH


35 hours full time


Are you an experienced Commercial Banking Relationship Manager currently looking for your next career move? Why not join the UK’s original ethical bank as a Relationship Manager covering our Midlands region as the Bank embarks upon an exciting period of growth. If you are thinking about your next step up into a fast paced, ethical organisation this role may be for you.


As a Relationship Manager you will be an ambassador for the Co-operative Bank and all that we stand for in the local business community, providing a first class service to new and existing customers in addition to supporting their lending requirements.  The focus of the role will be building your portfolio of larger SME businesses operating in the £2m+ turnover space with lending requirements between £0.5m- £10m.


Key accountabilities:


*       Working on your own and as part of the wider team identify potential customers whose values and ethics are aligned to our own and lead them through the journey to becoming Co-operative Bank customers.

*       Maintain and manage relationships with an assigned customer portfolio to ensure a high level of satisfaction with the service provided and to maximise business return.

*       Contribute to SME portfolio lending, income and deposit growth targets

*       Forge strong links in the local business community to create awareness of the values and ethics, services and products of the Co-operative Bank.

*       Complete credit applications from initial client enquiry through the various stages of gathering the required financial and organisation information, writing the credit paper, negotiating as required with credit officers, dealing with sanction conditions and moving deals through to drawdown.


Knowledge, skills and experience required:


*       Experience in Relationship Management/Business Development roles

*       Excellent interpersonal skills and ability to communicate with a wide range of people

*       Strong credit & numeracy skills in a commercial lending environment

*       Ability to work remotely and as part of wider team adopting a flexible approach

*       Reliable and ethical, respecting customers’ confidentiality

*       Strong negotiation skills

*       Strong decision making skills and the ability to take the lead

*       Ability to manage risk

*       Proactive and highly self-motivated

*       Confident selling and marketing products

*       Ability to explain complex information in simple terms

*       Ability to identify the features and benefits of products and services

*       Knowledge of individual Commercial Banking sectors desirable.


What can you expect from us?


*       Annual bonus (dependent on individual and Bank performance)

*       A chance to join our highly successful national Commercial Banking team

*       Flexible working opportunities

*       27 days holiday at start, increasing to 30 days

*       Competitive pension up to 10% employer contribution / life assurance

*       Variety of colleague benefits including discount and wellbeing schemes

*       Family friendly policies and supportive working environment

*       Colleague network groups committed to inclusion and diversity within our Bank


This role won’t be around for long, so we would advise to get your application to us as soon as possible by applying today. Unfortunately, we can only consider candidates with the right to work in the UK at this time.


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. If you have a disability as defined by the 2010 equality act please let us know on your application.


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.


Please note we may withdraw this vacancy once sufficient applications have been reached.