Recruitment Event

Location Skelmersdale
Discipline: Retail Banking
Job type: Permanent
Salary: £22,250 - £25,428
Job ref: 025922
Published: 5 months ago



Thank you for your interest in The Co-operative Bank and our Contact Centre vacancies.


We’d like to invite you to pre-register your interest in our Recruitment Event for our Customer Service vacancies starting in 2024


Location: Delf House, Southway, Skelmersdale, WN8 6NY

Date: Monday 11th March 2024 10am to 6pm


Pre-registration takes just a few minutes, and we will require you to complete a short registration form and upload your CV. We will then be in touch to confirm the details for our Recruitment Event


Role: Customer Service Advisor

Location: Office Based in Skelmersdale

Hours: Full-Time 

**Starting Salary: **£22,250 - £25,428 plus a pay progression review every 6 months, annual bonus, enhanced pay for working on a weekend (an additional 35% will be paid on top of your normal hourly rate) and a fantastic range of benefits


What’s on offer?


We reward colleagues with more than just completive salary and bonus scheme, we offer an attractive range of benefits including work life balance and wellbeing options.


  • Enhanced pay for working on a weekend and if employed on a full time contract (an additional 35% will be paid on top of your normal hourly rate).
  • Annual bonus.
  • 27 days holiday increasing to 30 days plus bank holidays and the opportunity to buy additional holidays (up to a maximum of 35 days holiday entitlement in total).
  • Pay progression reviews every 6 months.
  • Free on-site parking
  • Pension scheme up to 10% employer contribution.
  • Life insurance and income protection.
  • Extended unpaid leave.
  • Paid maternity/paternity and adoption leave.
  • 2 paid volunteering days per year.
  • A range of retail/high-street discounts.
  • Discounted travel to work.
  • Eye care vouchers.
  • Cycle to work scheme.
  • Family friendly policies and wellbeing support.
  • Award winning Colleague Network Groups committed to diversity and inclusion.
  • Virtual interview process.
  • 12 weeks of training including: 3 weeks’ classroom based training and a further 9 weeks of support whilst taking ‘live’ calls from customers.
  • Career development/Apprenticeship opportunities.


Why join The Co-operative Bank?


If you care deeply about making customers happy and are passionate about making things better - we'd love to hear from you!


2024 is an exciting time to join The Co-operative Bank as we continue our journey of growth. The original ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy, which is one of the main reasons our customers choose to bank with us.


If you require more information or this document in a different format, please contact our Careers Team.