Marketing, Planning and Performance Manager

Location Manchester
Discipline: Retail Banking
Job type: Permanent
Contact name: Zoe Taylor

Contact email:
Job ref: 012783
Published: about 2 months ago

Marketing Planning & Performance Manager                       

Salary: Contact us

Full time - 35 hours

Remote working / Option to work in Manchester office


The Co-operative Bank are longstanding advocates of hybrid and flexible working. During the pandemic our colleagues are working from home fully supported by our bank. As we look to the future, we will continue to offer remote working in roles that allow with the opportunity to spend 1-2 days in the office where desired.


The Co-operative Bank are celebrating 150 years of ethical banking, we're proud to be different. And we're even prouder that it's our people with purpose, who make us different. We help colleagues connect and support each other, our customers and our communities. We reward them with more than just a competitive salary, offering an attractive range of benefits that support work life balance, wellbeing and career development.


Thinking of a move to an ethical organisation? Why not join the UK’s original ethical Bank in our industry leading marketing team.


We are excited to announce a brand new opportunity for a Marketing Planning & Performance Manager. This is a unique opportunity to play a lead role in the development and implementation of our marketing strategy plans and take ownership of monthly marketing planning and performance routines.


What will this role involve?  

Support with the creation of annual and in-year marking plan and strategy working alongside the Head of Marketing Planning

Manage the monthly planning cycle with a focus on digital marking activities

Working closely with Head of Marketing Planning and marketing teams to understand off-plan marketing requests, assessing the impact of these on the marketing plan / resources and agree how these will be progressed

Lead on the development and implementation of marketing performance reporting

Assess overall marketing plan performance against KPI’s and agree actions to improve plan performance

Support the allocation and ongoing review of marketing budgets

Create a robust engagement process with product and channel teams in order to align plans and performance, building positive relationships with peers and stakeholders

Support a customer centric culture which inspires and motivates colleagues

Represent the marketing planning team at all relevant forums internally to ensure the interests of the marketing function and The Co-operative Bank are effectively represented

Keep up to date with new developments, maintaining knowledge of regulatory and legal requirements, whilst supporting and promoting compliance with those requirements and RCSA controls


What skills do I need?

Experience in marketing with involvement in planning routines

Proven track record in planning, strategy, forecasting and financial interpretation skills 

Preference for an understanding of developing and implementing marketing performance approach 

In-depth understanding of critical category value drivers

Strong stakeholder management

Attention to detail with ability to complete tasks through to the last detail, continually checking for accuracy and completion

Analytical mindset with the ability to communicate detailed / complex, technical information in a systematic way drawing logical conclusions from data

Excellent communications / influencing skills evidenced through a number of techniques


What can you expect from us?

Flexible and remote working

27 days holiday, plus opportunity to buy 5 extra days

Competitive pension / income protection / life assurance

Positive, friendly work culture that promotes work life balance 

Commitment from employers on continued learning & development 

Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.  

2 paid days for volunteering per year

‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.  

Family friendly policies and supportive working environment

Recognition scheme and a culture in which we celebrate success 

Colleague network groups committed to inclusion and diversity within our Bank.


This role won’t be around for long, so we would advise to get your application to us as soon as possible by applying today. Unfortunately, we can only consider candidates with the right to work in the UK at this time.  


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected. If you have a disability as defined by the 2010 equality act please let us know on your application.


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.


Please note we may withdraw this vacancy once sufficient applications have been reached.