Learning Specialist x2 Secondment

Location Manchester
Discipline: Internal
Job type: Secondment
Contact name: Amanda Howlett

Contact email: careers@co-operativebank.co.uk
Job ref: 007982
Published: about 1 month ago

Learning Specialist 

Secondment Opportunity 12 months

CR2

 

Manchester+ WFH-  with travel to other sites required.

Hiring Manager is Amanda.Howlett@co-operativebank.co.uk

 

The Co-operative bank has a lot to be proud of since the launch of the Ethical Policy in 1992 which remains unique in UK high street banking. We believe our approach to banking, with values and ethics at the centre of everything we do sets us apart and remains the key reason why approximately 4 million customers choose to bank with us.

 

Purpose of the role:   

 

To scope, design, evaluate, maintain and facilitate, regulatory, technical, operational and soft skill learning solutions.  Applying all areas of the learning lifecycle, in order to enhance technical and regulatory role capability and developmental growth across the Bank.

Working flexibly across business areas and location to meet specific learning demand.

 

Key Accountabilities:

Customer Service

  • Work effectively with the Learning Consultant team to ensure a smooth transition from design and delivery of learning solutions that are fit for purpose and align with quality learning standards.
  • Scope, design, development and maintenance of Learning solutions, enhancing and improving content and materials to align with the digital learning strategy.
  • Maintain LMS administration and support the end to end journey for delegates.
  • Maintain course ownership responsibilities of designated core curriculum and maintain a thorough and up to date knowledge of relevant business areas (objectives and issues).

 

Control (Risks, Financials and Processes)

  • Apply all arears of the learning lifecycle; Scope, design, develop, deliver and evaluate.

 

People/Leadership

 

  • Develop and maintain relationships with stakeholders; Learning Consultants, business stakeholders, peers, and delegates.
  • Assume oversight for delegates and behave as a role model, handoff to their line managers when an informal and formal discussion is required.
  • Prioritise and plan own workload and delivers to agreed SLAs, deadlines, cost and standards.

 

Knowledge, Skills and Experience Required:

 

Essential

 

  • Strong facilitation expertise
  • Training design capability
  • Excellent communication skills
  • The ability to coach and motivate
  • Demonstrates high personal credibility and behaves as a role mode
  • Experience in L&D related field
  • Strong technical skills, knowledge and understanding of training & development
  • Good analytical and conceptual thinking and ability to deal with complexity

 

What You Can Expect From Us:

 

Flexible and remote working

27 days holiday, plus opportunity to buy 5 extra days

Competitive pension / income protection / life assurance

Positive, friendly work culture that promotes work life balance

Commitment from employers on continued learning & development

Flexible and remote working   27 days holiday, plus opportunity to buy 5 extra days

Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.

2 paid days for volunteering per year

‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.

Family friendly policies and supportive working environment

Recognition scheme and a culture in which we celebrate success

Colleague network groups committed to inclusion and diversity within our Bank

Strong career path within People Talent and Development.

 

We are passionate and committed to continuing to build a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

 

At the Co-operative Bank we have a lot to be proud of since the launch of the Ethical Policy in 1992 which remains unique in UK high street banking. We believe our approach to banking, with values and ethics at the centre of everything we do, sets us apart and remains the key reason why approximately 4 million customers choose to bank with us.

 

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

 

If you require more information or this document in a different format, please contact bankresourcingteam@co-operativebank.co.uk

 

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.