Lead Product Owner (x4)
P3
Manchester / Hybrid 12 month secondment
Want to change the world? Choose a career that makes a difference. At The Co-operative Bank we’re proud to be different. We’re proud of our values and ethics, and our unique, customer-led Ethical Policy that shapes everything we do.
Born out of the co-operative movement over 150 years ago, you could say that doing the right thing has always been our thing. We don’t just help people with their money, but help people fight for justice and the causes they care about.
We put people at the heart of every decision we make and there’s never been a more important time for our Bank to stand up for the causes that matter most to our customers, colleagues and partner organisations.
Join us and help us continue to make progress in environmental and societal change, all with the UK’s original ethical bank.
The role:
The Lead Product Owner is responsible for leading and implementing the strategy, roadmap, and feature definition across the end-to-end life cycle of products or small portfolios. The Lead Product Owner will create and own the vision for the Product based on expert understanding of user needs in parallel with the business Service Owner’s vision.
The Lead Product Owner is accountable for the end-to-end design, delivery, operations, and quality for a specified Product. They will support the Business Owner in defining the value case for investment and associated benefits realisation. They will lead a diverse, cross functional team providing both line management and matrix management where relevant but always supporting and coaching, ensuring they work together to develop and prioritise a single product roadmap and backlog.
Key Accountabilities:
- Leading a multidisciplinary team adopting appropriate agile frameworks/methodologies and tools to deliver complex, high risk or sensitive products and iteratively improve them through several delivery cycles.
- Managing, supporting, and coaching a product delivery team to ensure agreed deliverables are achieved.
- Engaging with senior stakeholders and users to ensure they are clear on the benefits of the product and that their feedback is being used to inform ongoing improvements.
- Defining, explaining, and iterating a product vision that is compelling to your users, team, and stakeholders.
- Setting measurable goals for your product and report against these to demonstrate progress against stated benefits.
Knowledge, Skills and Experience Required:
- Demonstrable time applying product management methodologies or having driven product improvement and client impacting projects.
- A good understanding of the drivers of value in your specific product area, including the ability to size and prioritise initiatives across business units and functions.
- Experience of product management with a passion for evolving great digital products by leading multi-disciplinary teams.
- Experience of managing the development of complex and/or high-risk products.
- Experience of managing, leading, and developing a team, including matrix-management.
- Capable of engaging with users and turning user insight into product improvements, relating to specific business areas / Target Operating Model.
- Experience in designing digital services for high profile consumer and niche audiences and commitment to creating excellent user experiences.
- An ability to set, monitor and report measurable product performance targets.
- Experience of multiple product management frameworks, delivery techniques and tools.
- Strong digital research, analysis and reporting skills, including experience of designing, interpreting, and drawing out key conclusions from research and known business objectives.
- Ability to communicate in a compelling manner with all levels of management and across all functional areas – both written and oral.
What You Can Expect From Us:
- Flexible and home working options
- 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days
- Competitive pension with up to 10% employer contribution
- Income protection / life assurance
- Commitment from employers on continued learning & development
- Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.
- 2 paid days for volunteering per year
- ‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.
- Family friendly policies and supportive working environment
- Colleague network groups committed to inclusion and diversity within our Bank.
We can only consider candidates with the right to work in the UK at this time.
Our Bank is passionate and committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential.
At the beginning of the year, The Co-operative Bank officially became part of the Coventry Building Society Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
*Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 11.2 as of 14 January 2025.