Fraud Analyst (Card)

Location Skelmersdale
Discipline: Internal
Job type: Permanent
Contact name: Julie-Ann Nicholas

Contact email: julie-ann.nicholas@co-operativebank.co.uk
Job ref: 013802
Published: 7 days ago

Fraud Analyst (Card) 

Grade: CR1 

Skelmersdale – Remote (there may be occasions you will be required to come onsite)  

Permanent opportunity 

 
 

A career that makes a difference 

 

Who we are 

Formed in 1872 in Victorian Rochdale, our bank was built on co-operative values that still stand today. A lot has happened in 150 years, and we’ve been there through it all. Not just helping people with their money, but helping people fight for justice and the causes they care about. We are the only UK high street bank with a customer-led Ethical Policy; one of the main reasons our customers choose to bank with us.

 

What we’re about 

We are the bank for people with purpose. From supporting local communities to tackling climate change, all our colleagues and customers have a say in who we are and how we do business. Ethical then, ethical now, ethical always.

 

Role: 

We are looking for an experienced Fraud Analyst to undertake a full range of analytical and fraud investigation activities with a focus on Card Fraud. This will include the provision of expert technical advice, to ensure that financial crime risks are effectively managed in line with business plans and prevailing conditions.

 

Key Accountabilities: 

*        Recommend and maintain specific financial crime detection strategies for all products and channels including score cut offs, policy rules and model strategies

*        Carry out routine / standard data gathering under guidance, typically task driven and repeatable actions

*        Support the daily / weekly refresh of profiling rules to maintain individual and system performance.

*        Monthly analysis reporting and KPI’s covering all prevention and detection systems.

*        Monitor industry trends in financial crime transaction risk to review current internal strategies, define and recommend challenger strategies to minimise impact

*        Regularly monitor and measure the contribution / benefit of all component parts of the anti fraud and money laundering systems strategy and report the marginal benefit of each component

*        Use flexible fraud data services and solutions to drive enhanced analytics capability

*        Development, delivery and maintenance of short term end user computing solutions to enhance operational efficiency and fraud monitoring solutions

*        Support the continual review of emerging technologies to improve / enhance financial crime transaction risk prevention and detection strategies and / or customer experience

*        Optimise the balance between scorecard and rule strategies

 

Skills, Experience, and Knowledge: 

*        Experience in financial crime management and financial crime industry knowledge

*        Broad knowledge of the financial market place and the legislative and regulatory issues affecting Financial Crime.

*        Ability to produce detailed and accurate information on a timely basis

*        Ability to deal with a range of tasks, can work on own and prioritise workload

*        Ability to analyse information effectively

*        Ability to communicate effectively with the team and others on a range of technical/analytical information both written and verbally

 

What you can expect from us: 

  • 27 days’ holiday at start, rising to 30 days
  • Competitive pension / income protection / life assurance
  • 2 paid days for volunteering per year
  • Positive working environment in contemporary offices
  • Strong career path within Financial Services
  • Family friendly policies and supportive working environment
  • Recognition scheme and a culture in which we celebrate success
  • Colleague network groups committed to inclusion and diversity within our Bank.

 

We look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. If you have a disability as defined by the 2010 equality act please let us know on your application.

 

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

 

Please note we may withdraw this vacancy once sufficient applications have been reached.