Corporate Recoveries Analyst (Entry level opportunity)

Location Manchester
Discipline: Internal
Job type: Permanent
Job ref: 013542
Published: 15 days ago

Entry Level Recoveries Analyst

Band DR3

Development  Opportunity

Permenant 

Remote or Manchester Balloon Street

Hiring Manager: John Bennett 

 

PURPOSE: 

 

To support the Recoveries Analysts with management of SME Recoveries Cases and the maintenance of internal administrative functions, ensuring adherence to regulatory requirements and voluntary codes of conduct and standards. Additionally to assist in maximising the recovery of bad debt in a timely and cost effective manner, mindful of the Bank’s ethical policy and conduct responsibilities.

 

Tasks will include :

 

On-boarding New Recoveries Cases

Completing Regular Daily/Weekly/Monthly Administrative Returns  (Monies Recovered / Suspense Reconciliation / CAIS)

Bounce Back Loan Claims Reconciliation

Bounce Back Loans Post Claim Recoveries Reconciliation

Registering Proof of Debt Forms and Replying to Insolvency Correspondence.

 
 

TECHNICAL CAPABILITIES: 

 

*       Knowledge of Microsoft office (Excel / Word)

*       Knowledge of Personal Banker

*       Knowledge of EG

*       Good systems and process knowledge of SME products

*       Excellent knowledge of internal processes and procedures

 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: (Detail the experience that is necessary to enable the incumbent to perform the role competently and effectively.)

 

*       Excellent customer service skills

*       Reliable and ethical, respecting customers’ confidentiality

*       Able to plan and organise resources and activities effectively. Multi task and prioritise

*       Good verbal and written skills

*       Interpersonal skills to foster effective relationships internally or externally

*       Experience of working to an SLA

*       Knows the boundaries of the job and how to escalate to more senior levels

*       Good understanding of quality standards required for the job in hand

*       Good working knowledge of SME Banking

 

Please note, this vacancy may be removed once a sufficient applications have been received