Commercial Banking Manager
London and the surrounding areas
Permanent Position
Why Apply?
At the beginning of the year, The Co-operative Bank officially became part of Coventry Building Society Group. With a balance sheet of >£70bn, the combined organisation provides scale, a diversified funding base and a return to long term stable ownership for the Bank. We’re excited about what this means for our future. Bringing together our two values-driven organisations results in a mutually owned business that’s deeply passionate about its members, customers and communities. It is an exciting time to join our Commercial Banking team as we embark on our next chapter of growth.
The Role:
As a Commercial Banking Manager, you will have an exciting opportunity to effectively build, manage, and develop a portfolio of lending clients. You would join a full UK clearing bank, providing transactional banking services, lending, deposits and current accounts to a range of Commercial & Corporate clients. You would build on our excellent customer service (10 x winners of the Moneyfacts ‘Best Charity Banking Provider’ award & 4 x winners on the ‘Best Service from a Business Bank’ award) as an ambassador for the Bank, whilst creating and building new relationships.
Key Accountabilities:
- Forge strong links in the local business community to create awareness of the values and ethics, services and products of the Co-operative Bank to build a portfolio of customers
- Maintaining a strong working knowledge of your customers portfolios and product portfolio features and options to ensure the current and future business needs of assigned customers/customer portfolio are researched and understood in depth, identify the capability and services required to enable the achievement of business plans, and manage the development of innovative, tailored services and solutions to improve customer satisfaction and to increase business returns
- Ensure compliance with corporate, statutory and regulatory requirements, plus other relevant internal/external standards for all assigned customers and keep abreast and up to date of changes, the competition and customer propositions which may impact the business and your customers.
- To fully understand and lead by example in accordance with the Bank’s cultural transformation and new ways of working in relation to our Risk Management Framework, Risk Appetite and ethical policy
- High level of credit skills and credit applications from initial client enquiry through the various stages of gathering the required financial and organisation information, writing the credit paper, negotiating as required with credit officers, dealing with sanction conditions and moving deals through to drawdown
- Be an Ambassador of the Bank and Corporate Banking at all internal and external forums, events and networking opportunities, role model for the team
Knowledge, Skills and Experience Required:
- Excellent interpersonal skills, able to communicate with a wide range of people
- Strong customer service ethic
- Excellent credit skills in a commercial lending environment
- Knowledge of lending in a range of sectors with considerable experience in lending between £2 ; £15m
- You will already have experience of managing a complex portfolio of UK commercial lending bringing in larger lending opportunities.
- Strong decision making skills and the ability to take the lead
- Ability to manage risk
- Comfortable approaching people
- Ability to travel to customer locations as required
What You Can Expect From Us:
- £5,500 Car Allowance
- Private Medical Insurance
- Flexible and remote working
- 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days
- Competitive pension with up to 10% employer contribution
- Income protection / life assurance
- Commitment from employers on continued learning & development
- Wellbeing support ‘Help@Hand’ offers mental health support, physiotherapy, GP’s for both you and your family.
- 2 paid days for volunteering per year
- ‘MyReward’ corporate discount for over 800 retailers and Cycle to Work Scheme.
- Family friendly policies and supportive working environment
- Colleague network groups committed to inclusion and diversity within our Bank.
We can only consider candidates with the right to work in the UK at this time.
Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.
Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 11.2 as of 14 January 2025.