Business Systems Analyst / Technical Business Analyst

Location Manchester
Discipline: Retail Banking
Job type: Permanent
Contact name: Charlotte Housley

Contact email:
Job ref: 025722
Published: 5 months ago

Business Systems Analyst / Technical Business Analyst

Salaries up to £48,000



The Co-operative Bank has been rooted in distinctive co-operative values and ethics, underpinning how we run our business and providing customers with a real ethical banking alternative. With a desire to challenge the status quo, and with community in our DNA, we remain committed to our co-operative heritage and values in all that we do. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, resulting in the bank being rated as the UK’s best Environmental, Social and Governance (ESG) rated high street bank by leading ESG ratings agency Sustainalytics.


There has never been a more pressing time for our bank to focus our efforts on causes that matter to our customers and colleagues. So why not join the UK’s original ethical bank in our values and ethics as we continue our ambitions to lead the industry on environmental and social issues in 2024 and beyond.


As our System Analyst


You will have the opportunity to understand how a wide variety of systems process financial transactions with the initial project and this will lead to becoming an expert and working on enhancing in the future. The will be highly investigative and analytical.


Your role will be to delivering on Technical process mapping activity, user case designs and data mapping to support an analysis project. You will work closely with architects/developers to ensure projects deliver documentation in timely manner. This role will involve strong stakeholder engagement and an ability to extract information from business users and developers.


This is a fantastic opportunity to work with both business and project stakeholders to help them to understand how to control financial reporting. There will be opportunities to work on other types of work/projects in the future that will develop requirements that feed into Solution designs.


What can you expect from us?


*       Clear routes to progression with investment in your training and development

*       Colleague bonus scheme

*       Home working and flexible working opportunities

*       27 days holiday, increasing to 30 days plus bank holidays

*       A chance to be part of key transformation in the UK’s best ESG rated high street bank (Environmental, Social and Governance)

*       Join us on our journey to become the UK’s best digital bank

*       Variety of colleague benefits including discount scheme, competitive pension up to 10% employer contribution, life assurance, volunteering days, recognition scheme

*       Family friendly policies and supportive working environment

*       Colleague network groups committed to inclusion and diversity within our Bank


What will you need?


*       Excellent knowledge of Data Mapping and System Integration

*       Experience working within an IT function, with knowledge of both application development or infrastructure delivery.

*       Experience in Financial Reporting systems and Mainframe/COBOL applications would be an advantage.

*       Experience performing System Analyst role within a project environment

*       Experienced in leading the capture and the documentation of functional & non-functional Requirements for a technical solution.

*       Leading the analysis and the documentation of system and data configuration within a technical solution.

*       A good understanding of API

*       An understanding of formal project delivery methodologies (eg Prince 2).

*       Experience of working on Regulatory projects, in particular Sarbanes Oxley, would be an advantage

*       Strong communication and stakeholder management skills at levels up to and including Function Leader level.

*       Ability to work as a key member of a team and also independently where required.

*       The ability to continually develop innovative solutions to the System Analyst deliverables.

*       Good understanding of the full software development lifecycle


We can only consider candidates with the right to work in the UK at this time.


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.


If you require more information or this document in a different format, please contact


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.