Business Analysts

Location Manchester
Discipline: Retail Banking
Job type: Permanent
Job ref: 007782
Published: about 2 months ago

Business Analyst / Lead Business Analyst / Senior Business Analyst

Permanent Opportunities

Salaries up to 56k (dependant on level of role)

Remote working


The Co-operative Bank are longstanding advocates of hybrid and flexible working. During the pandemic our colleagues are working from home fully supported by our bank. As we look to the future, we will continue to offer remote working with the opportunity to spend up 1-2 days in the office per week.


2022 is an exciting time to join the Co-operative Bank and a highly successful team that has the investment to meet the needs of our customers. We are currently hiring Business Analysts, Lead Business Analysts and Senior Business Analysts across our bank to work on a number of new exciting transformation projects across both Business and Retail Banking.


You will have the opportunity to lead on new innovative projects, focusing on the transformation of our digital channels within either Business Banking platforms (mobile, online banking, digital servicing) or our Payment/Treasury Systems within Retail Banking.

Your role will be to ensure that project implementation is guided by a shrewd and effective interpretation of what the business wants. Assess the implications of a given change, offer workable solutions and lead the engagement of a wide stakeholder population. There will also be the opportunity to coach/train other BA’s in the Senior and Lead roles.  

This is a fantastic opportunity to work with both business and project stakeholders to help them to understand the business requirements and regulatory needs.

What can you expect from us?


*       Clear routes to progression with investment in your training and development

*       Colleague bonus scheme

*       Home working and flexible working opportunities

*       27 days holiday, increasing to 30 days plus bank holidays

*       A chance to be part of key transformation in the UK’s best ESG rated high street bank (Environmental, Social and Governance)

*       Join us on our journey to become the UK’s best digital bank

*       Variety of colleague benefits including discount scheme, competitive pension up to 10% employer contribution, life assurance, volunteering days, recognition scheme

*       Family friendly policies and supportive working environment

*       Colleague network groups committed to inclusion and diversity within our Bank


What will you need?


*       Experience with Agile/Waterfall methodologies (For Lead & Senior roles)  

*       Ability to build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirements gathering process, resolving conflict where required.

*       A Business Analysis qualification is preferred

*       Proven experience of business analysis within financial services preferred but not essential

*       Evidence of process mapping ideally aligned with BPMN standards

*       Proven ability to demonstrate skills for: requirements gathering, solution design, workshop facilitation and managing risks

*       Ability to train & coaching others on the aspects of Business analysis (For Lead & Senior roles)

*       An interest in banking operations and processes

*       Strong member/customer focus and ability to promote this same focus and culture across the wider team

*       Strong focus on initiating and leading continuous improvement

*       The role holder will be required to build relationships and influence internal stakeholders at peer level and above


We may only consider candidates with the right to work in the UK at this time. 


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. If you have a disability as defined by the 2010 equality act please let us know on your application. If you need this document in a different format please contact our careers team.


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.


Please note we may withdraw this vacancy once sufficient applications have been reached.