Business Analyst (Payment Systems)

Location Manchester
Discipline: Retail Banking
Job type: Permanent
Contact name: Laura Kurfurst

Contact email:
Job ref: 006782
Published: 23 days ago

Business Analyst (Payments Systems)

Monday – Friday

35 hours


Home working with occasional in office meetings


The Co-operative Bank are longstanding advocates of hybrid and flexible working. During the pandemic our colleagues are working from home fully supported by our bank. As we look to the future, we will continue to offer remote working with the opportunity to spend up 1-2 days in the office per week if desired.


2021 is an exciting time to join the Co-operative Bank and a successful team that has the investment to meet the needs of our customers. If you are a driven Business Analyst with experience of payment systems and/or Treasury systems or projects this role provides a fantastic opportunity to grow with us.

You will be joining a strong delivery team where your responsibilities will include mapping customer journeys and business processes. We have a blended team of Waterfall and Agile methodologies.  The role holder will work with different project team members such as architects or developers, Scrum Masters or Delivery Leads, writing requirements or user stories. This role will involve strong stakeholder engagement.


What will you need?


Good knowledge of the UK Financial Services marketplace

Track record in agile and waterfall methodologies

Proven track record in stakeholder management

Strong communications / Influencing skills evidenced through a number of techniques.

Technical expertise in analytical tools and techniques.

Evidence of process mapping ideally aligned with BPMN standards

Proven ability to demonstrate skills for: requirements gathering, solution design, workshop facilitation and managing risks

Detailed knowledge of business analysis and of Industry best practice

Full knowledge and experience of relevant Business Analyst tools and techniques

Strong level of planning and personal organisation

Good understanding of commercial, financial and legislative requirements

Strong member/customer focus and ability to promote this same focus and culture across the wider team

Solid focus on continuous improvement

Experience with Treasury systems and payment systems desirable


What can you expect from us?


A chance to learn from a highly successful team

Clear routes to progression with investment in your training and development

Home working and flexible working opportunities

27 days holiday at start, increasing to 30 days

Variety of colleague benefits including discount scheme, competitive pension / life assurance, volunteering day, recognition scheme

Family friendly policies and supportive working environment

Colleague network groups committed to inclusion and diversity within our Bank.


We may only consider candidates with the right to work in the UK at this time. 


Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. If you have a disability as defined by the 2010 equality act please let us know on your application. If you require this information in a different format please contact our careers team.


As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.


Please note we may withdraw this vacancy once sufficient applications have been reached.