Administrator Risk Governance & Regulatory Liaison

Location Manchester
Discipline: Internal
Job type: Permanent
Contact name: Michael Greenwood

Contact email: Careers@co-operativebank.cok
Job ref: 007702
Published: 3 months ago

Administrator (Risk Governance and Regulatory)

HM Michael Greenwood

Monday – Friday

Remote or Hybrid Working


Manchester – Balloon Street


This role is home based, with occasional in office meetings at our Balloon Street Manchester office.




*       The main purpose of the role is to provide administration support within Risk Governance and Regulatory Liaison in line with the annual plan of activity.

*       Assist the Manager – Risk Governance by attending highly confidential and high profile meetings with Senior Management, including Bank Executive members and the Regulators, taking detailed minutes / actions.

*       To support governance requirements as required within the Risk Management Framework.

*       To support production of rolling agendas, manage the Risk Governance mailbox and collate reports, as required for Risk Oversight Committees.

*       To support the management of the Reg Comms mailbox, ensuring timely and accurate communication with the Bank’s regulators.

*       To manage the governance action and policy trackers and papers as required in a timely manner.


What would we like you to have?


*       Competent in all Microsoft applications including Word and PowerPoint, proficiency in Excel is desirable.

*       Competent in use of Adobe Acrobat Professional DC

*       Competent in use of other key Bank systems in particular Outlook and IT Service Portal.

*       Experience of providing secretariat and/or governance duties within a risk environment or within the financial services industry. Regulatory / Technical Minute taking experience is desirable.

*       Experience of working in a role where discretion, sensitivity and confidentiality are a high priority.

*       Experience of diary management and prioritising conflicting requests. 

*       Confident and able to effectively communicate both verbally and in writing with colleagues at all levels.

*       Ability to deal with multiple issues, tasks and priorities concurrently, working well under pressure to complete responsibilities within the identified deadlines

*       Excellent record keeping skills

*       Will be required to show initiative and judgement and be comfortable making decisions.

*       A willingness to own / tackle problems as they arise, able to identify issues for upward referral.

*       Planning and organisation expertise

*       Knowledge of governance processes at the most senior level of the organisation;

*       Knowledge of risk and internal control is desirable;

*       Strong stakeholder management and experience of dealing with leaders across the spectrum of management;

*       Strong networking skills across Bank up to Executive level;

*       Self-motivated to develop own career with a willingness to learn;

*       Knowledge of the regulatory environment in Financial Services, ideally Retail Banking

*       Proven track record of influencing the business to take account of advice and opinions.


Key Accountabilities:


Risk Governance Administration:


*       Support the Risk Governance team with co-ordination and administration activities as requested by the Risk Governance Manager.

*       Manage the Risk Governance mailbox, ensuring emails are responded to in a timely manner by the relevant member of the team.

*       Assist in the review and on-going maintenance of Risk related documentation such as policies and control standards, processes and information.

*       Undertake regular reviews of the Risk Intranet pages ensuring all documentation and information is current and user friendly. 

*       Support the development of a process library and Risk Governance process mapping.

*       To ensure Risk Oversight Committee meetings are diarised and conducted as appropriate

*       To collate MI and papers for Risk Oversight Committee packs and circulate to committee members and standing invitees, as required.

*       To create Risk Oversight Committee summary papers for the CEO and CRO, as required with support from the Manager – Risk Governance.

*       Support and maintain the action tracker for the Risk Oversight Committees.

*       Assist with quality reviews of risk related policy documents and control standards to ensure maintained to a consistent and high quality standard

*       Support the Analyst and Senior Analyst in the production of monthly Risk Appetite Measure reporting to OCROC, EROC and Board, including creation and analysis of associated MI

*       Maintain the team’s Records Retention Register and complete the Recovery and Resolution Plan uploads

*       To support governance project activities as required.


Regulatory Liaison Administration


*       Responsible for regulatory administration, including taking the minutes at required Regulatory meetings, recording actions, tracking attendees, following up and closing down actions and producing a catalogue of minutes at an externally auditable standard

*       Assist with the maintenance of the Reg Comms mailbox, ensuring that emails are responded to in a timely manner with the required oversight by Senior Management and 2nd line risk.

*       Maintain the internal regulatory meetings and actions tracker, ensuring actions are tracked to appropriate deadlines and consider continuous improvements to team processes

*       Experience of co-ordinating Senior Management and Executive teams and owning schedule of regulatory meetings


Please note we may withdraw this vacancy once sufficient applications have been reached.