Our Ethical Policy

The Co‑operative Bank has been rooted in distinctive values and ethics since we were founded in 1872. Our Bank grew out of the Rochdale Society of Equitable Pioneers, who came together to build a better society, without political or religious persuasion. Our customers have expected strong values from us ever since and in 1992, we became the first bank ever to have a customer-led Ethical Policy.

Our Ethical Policy has continued to be shaped by our customers. It also remains unique in UK banking. So whilst our values and Ethical Policy have always informed our decisions and the way we do things, there’s never been a better time to recommit to them.

We believe that good business and ethics go hand in hand. It means we can offer our customers an ethical choice. It means we take greater pride in what we do. And we’ve even turned away £1.4bn of business because it didn’t fit with our ethical stance. So when we say we’re putting our money where our mouth is, it doesn’t get much bigger than that.

Our Ethical Policy is built on the following five pillars:

Ethical banking
We don’t provide banking services to businesses and organisations that conflict with our Ethical Policy.

Ethical products and services
We only want to offer products and services that reflect our values and ethics.

Ethical business
We work extremely hard to behave ethically in how we run our business, including our relationships with suppliers and external organisations.

Ethical workplace and culture
Our workplace culture reflects those original co‑operative values and ethics.

Ethical campaigning
We campaign for social and economic change in line with our values and ethics.

For more information, read our Ethical Policy.