Banking is an ever-changing industry. Just look at the past few years – we've seen new players in the fintech world, important changes to our APIs, and new regulations like PSD2 and WCAG. It’s a cliché that working in digital means that no two days are the same. But in the world of banking, this couldn't be truer.
We’re looking for ambitious, motivated, digitally-minded people to come on board and help us revolutionise both the way we work, and the services we provide through our strong and unique brands; Co‑operative Bank, Smile (the first internet bank) and Platform (the Co‑operative Bank's intermediary lender).
We manage every aspect of Digital – from the customer journey planning to the end-to-end user experience testing. Our team is made up of a huge range of specialists from all sorts of different backgrounds - like social media professionals, UX designers, product owners, web developers, testers, marketers, copywriters, and customer experience experts.
We don’t believe in half measures or cutting corners. That’s why our values & ethics underpin everything we do. We work together to deliver a service that’s honest, transparent and valuable to our customers, but most importantly we follow our mantra; do the right thing for them.
Best of all, you’ll be joining a strong team who supports you every step of the way. And with regular team-building days - including our two-day volunteering leave per annum - there’s plenty of chance to get to know the people around you (and beyond). Oh, and we’ll soon be moving into newly refurbished premises towards the end of 2017 to truly embrace the spirit of change.
All of this is what helps make us the ethical bank. And it’s this commitment to doing the right thing - and never settling for second best - that makes each day at The Co‑operative Bank unique and rewarding.