Customer Service Officer
Our Ethical Policy, our values, our focus on doing the right thing – they all boil down to one thing. Doing the right thing. As a Customer Service Officer, your job will be a big part of that as you help to make sure that each and every one of our customers have a great experience of our Bank.
Every single interaction you have with our customers will be a positive one. That means you’ll need to be someone who loves talking with people, offering insightful advice and providing guidance to every person – face-to-face across your counter, over the phone or by email. With the eye for detail needed to process transactions swiftly, efficiently and accurately, you’ll also be fully trained and supported so you’re able to match our products and services to our customers’ needs.
As customer’s first port of call for all cash-related queries that come our way, you’ll know just what it takes to build customer relationships – with a smile on your face.